Director of the Office of Student Academic Support

Job Locations US-NY-Valhalla
Requisition ID
Position Type
Schedule Shift
Hours Per Week
Academic/Program Support
FLSA Status


The Director of the Office of Student Academic Support is responsible for developing, implementing, and overseeing all academic support programs impacting the School of Medicine, School of Health Sciences and Practice, the Graduate School of Biomedical Sciences, and Touro College of Dental Medicine. The Director of Academic Support Programs (DASP) must be aware of academic requirements in all NYMC programs and communicate regularly with Course Directors, Deans, Program Directors, and students to identify student academic support needs and ensure programs are in place to meet needs. The DASP is also responsible for assessing program effectiveness and continuous quality improvement. The DASP must effectively oversee and direct the daily operations of a team of six professionals including specialists for academic support, and accommodations and disability services.


  1. Oversees and monitors the Academic Support budget to ensure all programs and functions within the office are funded and being executed in a fiscally responsible manner. As new student needs arise, the DASP develops and submits budget proposals for new programs and any upcoming expansion of services.
  2. Develops, maintains, and oversees programs to support the academic needs of students in all health sciences schools including: Board exam preparation, teacher/tutor training, summer orientation, study skills workshops, note-taking instruction, time-management, exam preparation, standardized exam preparation, one-on-one academic and personal advising, writing program workshop series, one-on-one writing sessions, and all other academic support programs. The DASP collaborates with the library staff and various student groups to create and maintain online study resource guides and works with the Academic Support team to compile and maintain academic support/study resources within the office and online in a manner that is easily accessible to students.
  3. When called upon, participates in compiling necessary documents related to academic support programs for all accreditation bodies overseeing the three health science schools, the dental school, and the college. As necessary, the DASP attends accreditation committee visits to campus and answers questions related to the academic support programs offered.
  4. Oversees the peer learning partners program in all three NYMC health sciences schools (GSMBS, SHSP, SOM and the Touro Dental College), including recruitment, training, scheduling, evaluations, and program improvements. PLP’s lead group content review sessions, hold walk-in office hours, and meet one-on-one with students. Electronic evaluations of student tutee sessions are monitored to inform the office which students require academic support. Students can access the program online, and the website is maintained and updated by Academic Support staff.
  5. With support from NYMC Legal Counsel and the Chief Compliance Officer, oversees the updating and implementation of NYMC university policies for students with disabilities. As the direct supervisor to the university designee for students with disabilities the DASP: ensures students in GSBMS, SHSP and SOM with disabilities’ needs are met through reasonable accommodations plans, ensures appropriate and accurate records are kept in accordance with legal requirements and best practices, oversees the implementation of these plans with faculty and staff, and troubleshoots as issues arise. The DASP also ensures that best practices are implemented, and staff and faculty training is up to date. To accomplish this, the DASP must remain familiar with various assistive technologies and work with Educational Technology, Educational Media, e-Learning, and IT to ensure any necessary technology is available to students who require assistance as part of their accommodation plan. The DASP oversees the creation, development, and execution of a series of workshops geared toward study skills strategies that have shown promise in helping students with various disabilities, including technology demonstrations as necessary. The DASP is also responsible for overseeing campus campaigns to promote awareness about accessibility and equitable treatment of people with disabilities.
  6. Oversees the monitoring of all School of Medicine examination grades; students with borderline or below passing exam scores will be invited in for a one-on-one consultation with a member of the Academic Support team. The DASP leads the team in monitoring students longitudinally in order to identify high risk students, intervene early to create a proactive study plan, and to continue following up over the ensuing years.
  7. Works in tandem with the Student Affairs Deans and Promotions Committees to determine and implement remediation plans, then oversees scheduling and tracking of School of Medicine student course remediation. The DASP works with the Academic Support staff to provide support resources to students to facilitate their success and works with external and/or internal course/clerkship directors to ensure the students’ needs are being met in real-time.
  8. Remains current on best practices for medical student academic support programs and develops and implements quantitative and qualitative evaluations of programs. Changes are made to programs based on collected evidence and data. The DASP also works in tandem with student leaders, faculty and deans to incorporate feedback to improve programs and inform program expansion.
  9. Serves on NYMC committees or designates an appropriate representative from the Office of Student Academic Support (OSAS), that require attendance and participation of OSAS.
  10. The DASP also functions as a member of the Academic Support Team and meets one-on-one with students to provide academic assistance.
  11. Other tasks as assigned


  • Master’s degree in an appropriate specialty is required, with a PhD, MD, or Ed.D. preferred
  • At least 5 years of experience leading academic support programs at the graduate level, with experience in accommodations for students with disabilities.
  • The candidate should have strong technical skills, including proficiency in Microsoft Office, Excel, PowerPoint, and PubMed.
  • Knowledge and understanding of ADA regulations, guidelines and standards as applicable to an academic setting.
  • Knowledge and understanding of HIPAA and related Federal and State privacy laws and regulations.
  • Excellent listening, interpersonal and communication skills.
  • Skilled in facilitating problem solving with individuals and teams.
  • Effective collaboration with a wide range of constituencies in a diverse community.
  • Experience setting departmental goals, institutional policies and procedures, managing budgets and staff supervision. 
  • Ability to communicate effectively with individuals at all levels both verbally and in writing. 

Flexible work arrangements including hybrid/telecommuting options are available, subject to supervisor's discretion and approval


We welcome applicants from diverse backgrounds and experiences who possess the necessary skills and a passion for the role.

Minimum Salary

USD $92,000.00/Yr.

Maximum Salary

USD $115,000.00/Yr.


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