The Graduate Schools Coordinator, under the direct supervision of the Assistant Registrar and the Registrar, is responsible for maintaining all student academic records (registration, grades, status changes, degrees conferred, etc.) for all graduate school students, as well as providing support to colleagues in the Dean’s Offices and to faculty.
The Coordinator responds to general inquiries and requests for all registrar services (e.g. transcript requests, enrollment/degree verification requests, graduation applications, and registration), and has primary responsibility for the office email accounts. He/she is responsible for processing mailed requests for services from alumni of all 3 schools, interfacing with outside providers and servicers (Parchment transcript ordering system, ERAS/VSAS/MIDUS, FCVS etc.) and updating the databases with tracking information. He/she assists the Medical School Coordinator in similar activities; for example, this specific position handles 3rd & 4th year adds, drops and grade (evaluation) processing for the Medical School. This position also reports student enrollment status to the federal Veterans Affairs office, so that qualifying students can receive their education benefits in a timely way.
The Coordinator assists with commencement activities for NYMC’s annual ceremony, including ordering and distribution of student regalia, diplomas, and tickets. The Coordinator must have an understanding of the overall operation of the registrar’s office and knowledge of its legal guidelines and responsibilities. S/he will successfully handle a large and continuous volume of work, involving interrelated functions and processes. S/he will be the office’s point person for student information system training for all schools, including creating and maintaining training documentation.
(A) Education requirement:
Associate degree with at least 4 years experience working in an academic setting, preferably in a Registrar’s Office. Bachelor’s degree preferred.
(B) Licenses or certifications:
(C) Technical/computer skills:
Comfortable using a variety of software applications, including a student database such as PeopleSoft/Banner. Sophisticated ability to upload/download and manipulate data.
(D) Prior experience:
Demonstrated attention to detail and the ability to multi-task in order to meet multiple deadlines. Experience providing helpful and courteous service to various constituencies, preferably in an academic environment.